User & Community Management
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      Can I reset the password for a user I manage? (Account Admin)

      Note: You must be an account admin to reset passwords for other users

      1. On your computer, open your internet browser and navigate to: go.oneday.com
      2. Log in with your credentials
      3. Click on the three lines in the top left-hand corner and select “Admins & Users”
      4. Select the user’s name and click “Send Password Reset”
      5. A link will be sent to the user’s email address associated with their account and will be available for 60 minutes after the request has been made
      6. Keep in mind - you can’t reset another user’s password via the mobile app; you must log in to the web application