Open the OneDay app
- On the login screen of the OneDay app, tap the link that says, “Forgot password?”
- Enter the email address you used to register your account and tap “Request to reset password”
- If the email entered is linked to a OneDay account, you’ll receive an email to reset your password
- In the email, you’ll see a box labeled “Reset Password”; simply click this box
- This will automatically allow you to create your new username and password
- This link will be available for 60 minutes after the request was made